*******
Worst bank ever. They are quick to take your money but when you pay for them to get and deliver documents on your behalve they ***** your money. I have no document as they could not even ensure the documents are delivered to the right person, rather just paying for the cheapest couriers to put money in their pocket. Now I have been fighting with them for 14 days and the document was already lost on the 4 of November and they refuse to help. They just we will escalate the matter or make broken promises of someone will phone you.
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WesBank's replyOfficial
30 Nov 2021, 08:26Dear Marlize P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Nov 2021, 08:26
Official
Dear Marlize P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution