AP
Atish P
1 reviews | Active since Jun 2021
22 Dec 2022, 07:54
They can't get anything right
My debit order is set to run on the last day of the month. The reason for this is due to me getting paid last day of the month. Wesbank now sees it fit to debit me on the 22 December. Who gave you authority? What if I did not have money in my account? It would end up affecting my credit profile. Not even an opt in message like other companies to advise that yourl intend on debiting your customers early. It's never ending drama with wesbank. I want my money back. Don't assume people get paid early wesbank. Have common sense n courtesy.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
22 Dec 2022, 08:39Dear Atish Panday,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Dec 2022, 08:39
Official
Dear Atish Panday,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
