There is no Customer Service

<p>I have vehicle finance with wesbank ( ********** 675082) and i contacted the call centreto advise them that i am on medical paroe and i am awaiting my payout and i was advised by Nelson that wesbank does not freeze payments instead i have to pay half the amount which i will be charged collection fees and my ITC profile will be affected really even though i am making arrangements.I was told to look at my contract. Wesbank does not care about their customers they just care about money. Take this as an innovation and help your customer, I will be settling my account once i get the pay outs and i wont recomment people to bring business to your bank.</p>