DH
Donna H
1 reviews | Active since Nov 2020
02 Nov 2020, 11:23
Theft!!! Wesbank!!!
I’m at my Witts End here with the Lack of service from Wesbank. I’ve been requesting my Ntis original document for my car since May 2020, ok so I kind of get the period between lockdown, but NOW? I’ve had e mails sent two weeks after the fact replying with bank details for the courier to send us the original.....well needless to say...I’m still waiting. This is Theft! I’ve paid my money and I’ve heard nothing from this institution. No phones get answered and e mails take forever to be answered if they bother to answer at all!! I am Not a happy client. What is going on?
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
02 Nov 2020, 13:16Dear Donna H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Nov 2020, 13:16
Official
Dear Donna H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution