AH
Andre H
1 reviews | Active since Oct 2009
10 Feb 2021, 16:31
The Worst
For 4 months I've been trying to get my Natis (registration certificates) for my 2 vehicles after the settlement amount was paid in full. Countless emails and a call to the call centre the only feedback I ever receive is that I must sent proof of payment. Then its the settlement amount proof, then the R350 per vehicle bla bla bla amount, then its the R57 courier amount. All of which I paid and sent proof.
Here's an idea. Instead of treating me like a *********, If all of my proof of payments is rejected why don't you look on your own systems and bank account and see that he money was indeed paid in. That way you can send me the papers get rid of me for life - which seems to be your goal after all.
Helpful (0)
Replies (2)0
Replies (2)WesBank's replyOfficial
11 Feb 2021, 08:39Dear Andre
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Feb 2021, 08:39
Official
Dear Andre
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
AH
Andre H's updateReviewer Update
09 Mar 2021, 14:16I received my documents. Thank you.
AH
Andre H's update09 Mar 2021, 14:16
Reviewer Update
I received my documents. Thank you.
