GV
Gerhard V
1 reviews | Active since Aug 2011
07 Dec 2021, 13:35
The poorest service ever from wesbank
Im struggeling for a month and a half now to get a cars registration papers from wesbank. In the begginning when I sent them the proof of payment and delivery details nothing happened, I didnt even reveive a reference number. When I phoned them again on the 16th of November 2021 for 3 time, i finally received some help, but its almos a month after that and I still havent received any regisyration papers after they told me AGAIN that it would take 10-12 working days. And we're past that time as well and I havent received anything yet.
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WesBank's replyOfficial
07 Dec 2021, 13:47Dear Gerhard Vorster,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply07 Dec 2021, 13:47
Official
Dear Gerhard Vorster,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution