1 reviews | Active since Sept 2022
THE MOST EXCRUCIATING MISCODUCT FOR THEIR CUSTOMERS!!!!!!
They are the most horrifying Bank to finance ur vehicle with,in 2020 with all that had been happening i opted to go threw IPDA to assist with my finance vehicle included IPDA then had an agreement with Wesbank(Toyota Finance Service) to pay R3685 monthly till 2024 which by the way my Original installment was R3185 and they agreed.Earlier on this year Wesbank wanted to repossess my car which they tracked me at a local Shopping Centre and violately took the vehicle from me.When i phoned them to tell them about it they said to get it back i needed to settle it.My lawyers together with the IPDA have been trying to get hold of them so i could get my Vehicle back and settle now all of a sudden the settlers are unable to reply to emails been sent to them on the matter and way forward so i could settle and get my vehicle back with prove of payment monthly as well as the Agreement contract between them and the IPDA now they’ve gone mute and suddenly unavailable. I’m currently without a vehicle nor communication from their side for the past 3wks and been struggling to commute to work and taking my son to school while they await a debit order on my vehicle yet they not doing anything to solve the issue.It’s been the most excruciating 3wks of my life since 26 Aug 2022 to now Im still struggling and hav spent more money than i can afford in my life.I’m completely least you say disgusted by their conduct of business!!!!!!!!!!!😡😡😡😡😡😡
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
