GU
Garth U

1 reviews | Active since Aug 2022

11 Aug 2022, 12:14

The Engine Room

In every document, all correspondence, all calls, I always state i do NOT want marketing calls at all from anyone, Wesbank or it's "partners". Getting a call from THE ENGINE ROOM needless to say annoyed me enough to warrant posting this (my 3rd only ever review on HP). Wesbank, when your client says they do want to be contacted for sales calls, please respect their privacy and do so! Please do not call me to apologise.. just fix it and respect clients requests. Sad this as the general service from the people involved at Wesbank was very good!

0
Replies (2)
WesBank
WesBank's reply11 Aug 2022, 12:25
Official
Dear Garth U, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply11 Aug 2022, 12:26
Official
Dear Garth U, 

Your reference number is CRSDBC4C.  Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Zabonize Hogins 
***

Best regards,