DP
Deon P

1 reviews | Active since Mar 2011

19 Dec 2015, 09:42

THE BRICK WALL

In 2009 I owned a Merc C 180 that was financed with Wesbank. The engine exploded and left with no other alternative I surrendered the vehicle to Wesbank in terms of the National Credit Act, who sold it at an auction and then I paid the balance to settle the account. I have now app**** for vehicle finance and it appears that Wesbank has listed me on their system despite the fact that I paid the car. Then also for an amount of R 1045. It appears that exercising your rights in terms as a consumer and complying with the all the requirements of the contract does not satisfy these people. I have been told that this listing remains against my name for ever and that I will never be able to finance a car ever again. I have offered to pay the R 1045 but that apparently will not suffice either. What a joke.

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Replies (1)
WesBank
WesBank's reply22 Dec 2015, 14:40
Official
Hello DPool17,

Thank you for your concerns highlighted in respect of your application. We have been in contact with you to discuss the complaint further and we are currently re-assessing the application. We will remain in contact with you until a resolution has been reached.

We trust you find the above in order.

Kind regards
WesBank