AM
Adelaide M

1 reviews | Active since Nov 2018

03 Dec 2018, 09:21

Thank you for the effort trying to solve my problem

Thank you Ms Patience for coming back to me and promising me that the mistake will never happen again. kindly also note im still waiting for that automated letter from bank as promised.

Regards

0
Replies (1)
WesBank
WesBank's reply03 Dec 2018, 10:27
Official
Dear Adeza8411,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

I will personally be in touch with you to resolve this matter.

Your reference number is CRS85DCA.

Regards,

Patience Ramanugu

WesBank Service Resolution