Thabiso has no Customer Service Ethics

I am utterly disgusted in the serviced received from Thabiso a collections agent at Wesbank. He has no customer service ethics and does not deserves to interact with consumer or possible prospects. The vehicle finance is on my ex husbands name however i am in possession of the vehicle and responsible for monthly installments and my ex husband gave me authority to communicate with Wesbank regarding the vehicle finance. This is on record and for the past 6months I have been in communication with Wesbank. He has no respect for your customers. He screamed at me telling me i am not his customer and dropped the call in my ear. After i called him on his cellphone. Thabiso you need to revisit your profession.