AC
Athisha C

1 reviews | Active since Apr 2020

27 Apr 2020, 18:29

Terrible/Appalling Service

Terrible service from westbank. Have sent serval email since the0 09 April. All I get is emails requesting info which was sent on the 11 April. To date I am sent the exact same emails requesting info that's on the same string of emails. No number to contact. Facebook message and get the same ****. Almost a month and still have not been assist.

0
Replies (1)
WesBank
WesBank's reply28 Apr 2020, 09:30
Official
Dear Athisha C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution