DS
Daleen S
1 reviews | Active since Sept 2019
11 Aug 2022, 07:08
Terrible service Wesbank!
Most terrible service ever for a simple request to have debit order details changed. Its been months and they keep on asking for the same documents, After every submission you wait a week then they come back and ask for something else that was already sent. NO contact name of person dealing with your query, NO contact number. Shocking!!
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
11 Aug 2022, 07:53Dear Daleen Stuart,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Aug 2022, 07:53
Official
Dear Daleen Stuart,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution