Terrible service receiving from Westbank Cashpowerloans

I app**** for a personal Loan with Cash power loans online and sent all documents that have been requested from me.The online message states that there are few more checks to do before a loan is offered to me-This has been the case for over a week now.

Calling their number subjects you to a terrible service-you are transferred to a client service which transfers you to their sales force which directs you to Sanlam if not this the call just goes silent-as I send this message-I still do not know what the outcome of my application is and I have wasted lots of money on calls.

What makes matters worse is that I have approved their debit order via debicheck yet am in the darkness-