KH
Khomotso H
1 reviews | Active since Aug 2013
10 Apr 2021, 00:49
Terrible Service. Overall service is ZERO
I have been trying to contact Wesbank to discuss car payment arrangements since I got retrenched 5 months ago. When I call I get passed from agent to agent and noone seems to know what to do. So *********** and lazy. Seriously the service here is so bad I can’t even believe they are the same group as RMB and FNB!!! Ridiculousness!!!
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WesBank's replyOfficial
12 Apr 2021, 09:16Dear K****tso,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Apr 2021, 09:16
Official
Dear K****tso,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution