MK
Mashadi K

1 reviews | Active since Dec 2022

09 Apr 2024, 11:47

Terrible service of *********** and power drunk junks

The service of Wesbank Debt collectors and in particular Tumelo Mukwebo is the worst service an individual can receive on earth. The woman had me settle my long outstanding debt that was written off but brought back somehow and even after i finished settling my accounts in January. Today its April and my name is still reflecting in their books as an unpaid account. The woman is completely heartless and a total piece of something, i would beat her up if i met her, i am that angry with her because she has just used her position to sit on top of my new car for reasons unknown to me by literally refusing to do her work and remove my name from their books as i have paid and she seems to be unaccountable to anyone (must be nice being her with those powers to can abuse people with your role and follow no procedure or law).

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Replies (1)
WesBank
WesBank's reply09 Apr 2024, 12:05
Official
Dear Mashadi Kgatla,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
=esBank Service Resolution