SF
Sarah F
1 reviews | Active since Nov 2022
19 Nov 2022, 09:29
Terrible service.
I need help and it seems like no one from Wesbank is asking their calls. I've called multiple times and been on the line for forever. I've spend so much at least R100 on airtime and I'm still no where near getting help.
All I need help with is with my finance application, that no one really seems to be able to help me with. I've tried the self service options but my application gets decline even though the vehicle I'm trying to finance is well below the amount I qualify for.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
21 Nov 2022, 07:40Dear Sarah Feldman,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Nov 2022, 07:40
Official
Dear Sarah Feldman,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
