JW
JD W
1 reviews | Active since Aug 2019
27 Aug 2019, 14:04
Terrible service
WORST SERVICE EVER! Have to phone constantly and send emails on standings when doing finance because there is no feedback from the marketer whatsoever. Send me a quote for finance and only respond to explain details of it 3 weeks later after constantly phoning to find out what is going on. Then he makes the debit order for the 24th of each month?? who puts a debit or on that date? Now i cant change it because of some **** excuses. Pathetic service.
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WesBank's replyOfficial
27 Aug 2019, 15:33Dear JD W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Aug 2019, 15:33
Official
Dear JD W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution