sC
shivan C

1 reviews | Active since Oct 2015

22 Oct 2015, 19:11

Terrible service

I purchased a Bmw E46 from Bargain Auto which was sold to me as accident free and in excellent condition .This was not the case.<br> I washed the car and noticed the paint began to chip and there was damage that was covered up the valves had also burnt i then called Webank and was told they cannot assist i should speak to the Wesbank Dealer who financed the vehicle , i done this and they too did not want to assist and accused me of the damage it was then proven that i did not cause the damage, the vehicle was then taken to Bargain Autos mechanic who caused more damage to the vehicle then there was previously the inside of the vehicle now has spray paint in it, the gears jump out, the interior has been damaged and something was dropped on the vehicle . Johan refused to assist and once again accused me as he stated his mechanic did not cause any damage i than contacted Bargain Auto's General Manager who stated they cant spend more money on the vehicle nor replace it as it doesnt make financial sense to spend more money on the vehicle he also stated i should claim from my insurance for the damaged caused by their workshop as it is not their problem and that is why i have insurance .

0
Replies (1)
WesBank
WesBank's reply29 Oct 2015, 15:55
Official
Hello ComplaintSC ,

Thank you for your concerns highlighted. The respective branch management has communicated with the dealership regarding your asset purchased. They have communicated with you and will do so until this matter has been resolved, whilst considering that the vehicle purchased is a 13 year old vehicle with over 160 000 km on the clock.

Kind regards
WesBank