Terrible service

<p>Me and my husband app**** for a car that we buying in our name over from a very close friend. She financed it in her name years ago on our behalf because of reasons. Now we are trying to get the car on our name, se agreed to let us buy it for settlement amound. We already filled in the forms, now the deal has been hanging fir more then 2 months. What's upsetting is that the guy handling our deal tells my husband he cant get hold of the lady to confirm that she wants to sell on settlement amount. Witch is ridiculous. I talk to her everyday. Currently she is in a very bad place and for very obvious reasons we want the car on our name asap. We dont received any help. No feedback and regardless wesbank isn't even trying to get hold of her to finish the deal. On top of everything, I phoned 3 times just now and I had to be sent to 4 different departments explaining to each and every operator whats the problem no one can sve and keep on transferring me. The private finance department I had to hold on fir more then an hour no answer. This is terrible. This needs to be sorted out ASAP!!!! Feedback to me directly.</p>