BB
Bianca B

1 reviews | Active since Aug 2019

01 Jun 2020, 12:56

Terrible service

Signed up for COVID 19 relief and everything was sorted, and all of a sudden they still debit the amount off...... very very disappointed and now I can’t reach anyone to speak to to sort it out ....

0
Replies (1)
WesBank
WesBank's reply01 Jun 2020, 15:07
Official
Dear Bianca B,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution