RW
Ray W
1 reviews | Active since Oct 2009
30 Nov 2021, 13:41
Terrible serice
I have paid my vehicle fully up-to-date, and emailed *** asking for the necessary ownership documentation.
I receive only an automated response.
Eventually I received a reply asking for proof of payment. SERIOUSLY? Check your account and you will see the proof. Open up my details and look and you will see that it is paid. How am I supposed to prove payment?
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Replies (1)
WesBank's replyOfficial
30 Nov 2021, 15:20 Dear Ray W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply30 Nov 2021, 15:20
Official
Dear Ray W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution