JW
Jess W
1 reviews | Active since Jan 2019
02 Jan 2019, 13:27
Terrible / non existent service
Absolutely terrible, basically non existent service levels. Constant follow ups required to which no response is received. Useless to say the least.
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Replies (1)
WesBank's replyOfficial
02 Jan 2019, 13:43Dear Jess White,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8636F
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8636F
Regards,WesBank Service Resolution
WesBank's reply02 Jan 2019, 13:43
Official
Dear Jess White,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8636F
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8636F
Regards,WesBank Service Resolution