RB
Ruan B
1 reviews | Active since Dec 2018
04 Dec 2018, 13:00
Terrible interest rates
I've been an FNB client for a couple years, even had multiple items with FNB and 1 loan with Wesbank. I app**** for a loan on a new vehicle and I'm offered 18.99%... Dealership "negotiates" a bit and gets 16.75% linked... What a shocker, I decided to approach MFC and was offered nearly 4% lower fixed interest, MFC advised my scoring is so good they cant understand why you would offer such a terrible rate. I really think Wesbank and Dealership's are *********** clients and I hope someone reads this and goes somewhere else. I'm also pleased to say all my accounts and items will be moved over to Nedbank! No reply needed
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Replies (1)0
Replies (1)WesBank's replyOfficial
04 Dec 2018, 13:09Dear Ruanbothar1,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85E3C.
Regards,
Patience Ramanugu
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85E3C.
Regards,
Patience Ramanugu
WesBank Service Resolution
WesBank's reply04 Dec 2018, 13:09
Official
Dear Ruanbothar1,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85E3C.
Regards,
Patience Ramanugu
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85E3C.
Regards,
Patience Ramanugu
WesBank Service Resolution
