RB
Ruan B

1 reviews | Active since Dec 2018

04 Dec 2018, 13:00

Terrible interest rates

I've been an FNB client for a couple years, even had multiple items with FNB and 1 loan with Wesbank. I app**** for a loan on a new vehicle and I'm offered 18.99%... Dealership "negotiates" a bit and gets 16.75% linked... What a shocker, I decided to approach MFC and was offered nearly 4% lower fixed interest, MFC advised my scoring is so good they cant understand why you would offer such a terrible rate. I really think Wesbank and Dealership's are *********** clients and I hope someone reads this and goes somewhere else. I'm also pleased to say all my accounts and items will be moved over to Nedbank! No reply needed

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Replies (1)
WesBank
WesBank's reply04 Dec 2018, 13:09
Official
Dear Ruanbothar1,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85E3C.
Regards,
Patience Ramanugu
WesBank Service Resolution