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Thulani T

1 reviews | Active since Jul 2021

14 Jun 2023, 19:46

Terrible customer services

I've been trying to assist my mother get her car papers from Wesbank since she settled in November 2022 with no success, I'm about to buy a car and I am not about to finance with Wesbank. Their customer service is terrible, I'll most likely end up in the same predicament.

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Replies (1)
WesBank
WesBank's reply15 Jun 2023, 08:24
Official
Dear Mr Thulani Tofile, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution