LN
Lebo N

1 reviews | Active since Aug 2014

04 Oct 2018, 11:57

Terrible Customer Service - FNB Vehicle Finance

I just spoke to Tsheko from FNB Vehicle Finance, such a rude person who couldn't get off the line soon enough. FNB needs to up service provided to clients, because the attitude I got from this lady was not "how can we help you" more like "don't ever call us again".

0
Replies (1)
WesBank
WesBank's reply04 Oct 2018, 13:34
Official

Dear NkunaL

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS7A5E0.

Regards,

Annalize Joubert

WesBank Service Resolution