Terrible customer Service and not treating their customer with care and dignity

Terrible Service from Wesbank. I sold a vehicle to my son, he unfortunately app**** for finance at Wesbank. Finance was granted and deal concluded. My balance today have not been settled by Wesbank, this is an internal transaction which means that departments must communicate, which is clearly not happening. I have been dealing with Patrick Walker from Wesbank. To date, have not received a clear answer from him or Wesbank is to when my account will be settled. They don't care about their customers, be careful dealing with them