RH
RENE H
1 reviews | Active since Jul 2011
02 Dec 2022, 12:52
Terrible customer service
I am appalled at Wesbank's poor customer service! I am a new client and have questions I have sent 4 emails in one week without any response from them!!!! Could someone please contact me ASAP!!!!!!
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Replies (1)
WesBank's replyOfficial
02 Dec 2022, 13:02Dear Rene H
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Dec 2022, 13:02
Official
Dear Rene H
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution