TP
Thami P
1 reviews | Active since May 2019
02 Jan 2024, 12:01
Terrible Customer Service
Honestly, Home Affairs has better service. After 5 emails, calls that never get to an operator, SMSes to 31329 going nowhere... I'm left to wonder if anyone even works at WesBank.
Helpful (0)
Replies (3)0
Replies (3)
WesBank's replyOfficial
02 Jan 2024, 13:07Dear Thami P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Jan 2024, 13:07
Official
Dear Thami P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's replyOfficial
02 Jan 2024, 13:07Dear Thami P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Jan 2024, 13:07
Official
Dear Thami P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
TP
Thami P's updateReviewer Update
08 Jan 2024, 11:39I'll commend Wesbank for assisting with haste. They've now resolved my issue in a smooth and understanding manner. This is the expected service, thank you.
TP
Thami P's update08 Jan 2024, 11:39
Reviewer Update
I'll commend Wesbank for assisting with haste. They've now resolved my issue in a smooth and understanding manner. This is the expected service, thank you.