MM
Mussa M
1 reviews | Active since Sept 2020
13 Feb 2026, 15:02
Terrible communication
After years of receiving SMS's stating that I qualified for high amounts of finance. I finally app**** for finance at 1/5th of what I supposedly qualify for. 7 days later and no word back. No reply to emails nothing. Terrible service with turnaround times no fit for this day and age!
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WesBank's replyOfficial
13 Feb 2026, 15:45Dear Mussa M ,We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
Regards,WesBank Service Resolution
WesBank's reply13 Feb 2026, 15:45
Official
Dear Mussa M ,We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
Regards,WesBank Service Resolution