KV
Kevin V
1 reviews | Active since Aug 2014
19 Aug 2020, 03:13
TERRIBLE AFTER SALES SERVICE
It has been a month now sending email and trying to call. There is just no response from Wesbank. Even their complaints division doesn't respond. All the emails i sent has an automatic response but with no reference numbers. This is pathetic and frustrating. Get your act together Wesbank
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WesBank's replyOfficial
19 Aug 2020, 12:29Dear Kevin
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Aug 2020, 12:29
Official
Dear Kevin
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution