Taking so long the seller has listed the car for sale again.

I app**** over 2 weeks ago, they kept asking for the same documents over and over and over again. I had to call them to hear that it's been approved, and that someone will contact me the enxt day on signing the paperwork, I had to call them daily to finally recieve the paperwork, only to have them tack on a bunch of useless options that are neither competitive nor something I want Why will I pay R4950 for a service plan that only covers a minor service that costs less than that? Why do I want your R8500 vehicle tracker when I can get one for R99pm from a different company? I emailed the person daily to have them removed only to get ghosted by her. Every time I call she is out of the office or on tea break.

This is bad bad service. It's taken so long to get any kind of response the seller has listed the car for sale again.