MR
Mogatle R

1 reviews | Active since Dec 2022

05 Jun 2025, 09:54

Taking long to respond

How long does it take to respond to cash power personal loan applications? A week or month? Customers can't be left hanging, not knowing what is happening with their applications. Not good for business. Good or bad consumer need to know.

0
Replies (1)
WesBank
WesBank's reply05 Jun 2025, 10:32
Official
Dear Mogatle R,
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has routed your concerns to Direct Axis for investigation and resolution.  Your reference number is ***Q.

Regards, WesBank Service Resolution