JB
Johan B

1 reviews | Active since Feb 2013

11 Nov 2022, 08:42

SUUUPPPPEEERRRR SLLLOOWWW

After 9 days you still have not app**** my capital reduction and recalculated my repayments. How on earth can a simple task take that long?

0
Replies (1)
WesBank
WesBank's reply11 Nov 2022, 09:28
Official
Dear Johan B, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution