MR
Michele R

1 reviews | Active since Jun 2021

24 Nov 2022, 10:51

such a bad experience

Have been struggling just to get settlement letter from Wesbank. Gets transferred from one dept to the next, cut-off numerously. Ongoing since last week Tuesday; got hold of a manager today & problem resolved. What a bad experience!!!

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Replies (1)
WesBank
WesBank's reply24 Nov 2022, 11:43
Official
Dear Michele L 
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution