NP
Neill P

1 reviews | Active since Oct 2014

05 Dec 2023, 11:03

Struggling to obtain a tax certificate.

I have been struggling to get a tax certificate for a vehicle that is no longer listed on their website for weeks. I initially emailed them and was given a telephone number to call, but unfortunately, no one at Wesbank seems to answer their phones anymore! Wesbank needs to realize that their client's needs are important!

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Replies (1)
WesBank
WesBank's reply05 Dec 2023, 11:16
Official
Dear Neill, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution