jS
janine S

1 reviews | Active since Jun 2020

09 Jun 2020, 15:30

Struggling to get clarity

Dear Wesbank, I have used over R250 worth of airtime trying to get thru to you. I understand that you are working on skeleton staff, but this is ridiculous. I am receiving so many confusing emails from you, and I need clarity. Please call me urgently.

0
Replies (1)
WesBank
WesBank's reply10 Jun 2020, 08:50
Official
Dear janine S

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution