jS
janine S
1 reviews | Active since Jun 2020
09 Jun 2020, 15:30
Struggling to get clarity
Dear Wesbank, I have used over R250 worth of airtime trying to get thru to you. I understand that you are working on skeleton staff, but this is ridiculous. I am receiving so many confusing emails from you, and I need clarity. Please call me urgently.
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Replies (1)WesBank's replyOfficial
10 Jun 2020, 08:50Dear janine S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply10 Jun 2020, 08:50
Official
Dear janine S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
