AP
Annerine P

1 reviews | Active since Mar 2020

12 Mar 2020, 09:42

****** Money and Pathetic Service

Worst Service EVER!!! Trying to assist my mother get her cars paperwork, only to be informed we need to make a payment of R2500, which we then do. Now the money is missing and the person we are dealing with via e-mail just don't respond to our e-mails. I will not leave this here!! Your service is PATHETIC!!!

0
Replies (1)
WesBank
WesBank's reply12 Mar 2020, 14:30
Official
Dear Annerine Peens,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution