LR
Leon R
1 reviews | Active since Oct 2016
02 Apr 2023, 14:54
Stole my Money
I settled my HP during the month of March. I sent Wesbank proof of payment. They confirmed they receive the money. They still took a payment from my bank the end of March, I have sent them 3 mails asking for my money. No reply and no Money. Now I recieced a letter to inform me that my interest rate will increase, Shocking I Demand a Manager must call me and I demand interest on my money.
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WesBank's replyOfficial
03 Apr 2023, 08:02 Dear Leon van Rensburg,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Apr 2023, 08:02
Official
Dear Leon van Rensburg,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution