WF
Warren F
1 reviews | Active since Jun 2010
14 Apr 2026, 13:07
Still waiting on my documents
Paid off car a month ago, requested documents, paid for them to be placed into my name. I have now been waiting since the 19th for my documents and no further word from Wesbank? Supposed to take 10 to 14 business days, now it's hitting 18
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WesBank's replyOfficial
14 Apr 2026, 13:44Dear Warren
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Apr 2026, 13:44
Official
Dear Warren
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution