SM
Sibusiso M

1 reviews | Active since Oct 2012

17 Sept 2015, 12:11

Still waiting for outcome on application

I submitted application forms for refinancing ballon payment. The forms were submitted 15 August, up to this day I have not received an outcome of that application, instead I receive a letter today saying my car has been booked for repossession.

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Replies (1)
WesBank
WesBank's reply17 Sept 2015, 15:01
Official
Hello Mtswene,

Thank you for bringing this matter to our attention once again.

According to our records and as stated to you in our previous response, You have not responded to our numerous attempts to make contact, both telephonically and via email whilst a matter pertaining to an outstanding balance cannot be left unresolved ad infinitum. Direct contact has been established nevertheless and you may liaise with the designated correspondent for any future queries relating hereto.

Please be guided accordingly. We trust that this is in order whilst assuring you of our best intentions at all times.

Yours sincerely,

WesBank