HR
Henk R
1 reviews | Active since Mar 2009
12 May 2020, 23:31
Still waiting for a reply
Requested detail about a policy and cancellation of it on my vehicle finance but no reply from wesbank
I received an auto reply on the 3rd of May 2020 stating I should get a reply within 3 days.
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WesBank's replyOfficial
13 May 2020, 07:49Dear Henk R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 May 2020, 07:49
Official
Dear Henk R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution