SR
Steve R
1 reviews | Active since Oct 2013
14 Sept 2020, 17:59
Still not so customer friendly...........
I have made what I feel is a very fair offer toward the settlement of my outstanding arrears with WesBank due to Covid-19 / lockdown. Still an unsatisfactory response from WesBank. Still playing hardball during what has been a very difficult time. Cannot believe their reaction to be honest, extremely disappointing............
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WesBank's replyOfficial
15 Sept 2020, 12:47Dear Steve,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Sept 2020, 12:47
Official
Dear Steve,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution