MM
Maggy M
1 reviews | Active since May 2013
30 Dec 2015, 11:05
Still no reply
I cannt believe that you really haven't contacted your complaining clients since the 28th. This is really shows how much you value us your clients. You still have not debited my account. I don't know what happening your level of service has dropped from a 10 to -0. I can't be dealing with such. I had to call in to arrange my debit to go off. Such service
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WesBank's replyOfficial
30 Dec 2015, 14:11Hello ratilwe,
Thank you for bringing this matter to our attention, affording us the opportunity to investigate.
WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
A WesBank representative has made contact with you to have this matter resolved to your satisfaction and we hope that your faith in us is restored.
Yours sincerely
WesBank
Thank you for bringing this matter to our attention, affording us the opportunity to investigate.
WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
A WesBank representative has made contact with you to have this matter resolved to your satisfaction and we hope that your faith in us is restored.
Yours sincerely
WesBank
WesBank's reply30 Dec 2015, 14:11
Official
Hello ratilwe,
Thank you for bringing this matter to our attention, affording us the opportunity to investigate.
WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
A WesBank representative has made contact with you to have this matter resolved to your satisfaction and we hope that your faith in us is restored.
Yours sincerely
WesBank
Thank you for bringing this matter to our attention, affording us the opportunity to investigate.
WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
A WesBank representative has made contact with you to have this matter resolved to your satisfaction and we hope that your faith in us is restored.
Yours sincerely
WesBank