LH
Lebogang H

1 reviews | Active since Apr 2024

28 Jun 2024, 10:33

*****sters

I settlement my vehicle finance amount and they still debited me the monthly installment amount after I settled the account. Now I can't get a hold of anyone because I've been holding on the ophone for 15min and no one is answering my calls to refund me.

0
Replies (1)
WesBank
WesBank's reply28 Jun 2024, 12:19
Official
Dear Lebogang H,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution