Stay away from Wesban****!

Worst Service Ever!

I received an email from Allie Yumna t confirm which banking details they need to refund me. I sent her Capitec banking details on the 26 Feb 2019. She rep**** on the 27 Feb banking details received. I then sent her a mail on the 4th March requesting an update - She did not until today respond to my email. On the 6th March, I called Wesbank, spoke to Allie who confirmed that she paid the wrong bank details, she then asked if she could call me back on the 6th March, she didnt, I then called back again, she then asked to give her till today, she still never called me with an update. I called and spoke to another lady who confirms she the only person on the floor and they can only assist me once they receive a reversal of the money they paid into the incorrect bank account. How is that my problem, I just want my money. Wesbank has the most pathetic service. Stay away from Them!!!!!!