KM
Kamogelo M
1 reviews | Active since Sept 2022
02 Mar 2023, 07:54
Stay away from Moto plans offered by Wesbank!!!!
Stop letting your customers be ********** by Motovantage!!!! You know what ****es me off the most is you agent called and offered me this nonsense and now that I need to cancel you guys are sitting in the corner acting like you don’t know anything. These are your guys!!! Deal with them!!! I don’t have a cancellation clause in my contract yet you are letting them charge me over 12k for God knows what?! This is definitely the last car I’m financing with you guys, nonsense service
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Replies (2)
WesBank's replyOfficial
02 Mar 2023, 09:20Dear Kamogelo Mogale,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Mar 2023, 09:20
Official
Dear Kamogelo Mogale,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
KM
Kamogelo M's updateReviewer Update
27 Mar 2023, 08:27I don’t understand what giving me a reference number helps with when you don’t resolve the issue? And you know what’s the most hilarious thing? I have been following up on this since January and you guys have not cancelled the policy and still want to deduct monthly. You must think we are friends surely
KM
Kamogelo M's update27 Mar 2023, 08:27
Reviewer Update
I don’t understand what giving me a reference number helps with when you don’t resolve the issue? And you know what’s the most hilarious thing? I have been following up on this since January and you guys have not cancelled the policy and still want to deduct monthly. You must think we are friends surely