GvdB
Gerard van den Bergh

1 reviews | Active since Feb 2017

05 Sept 2023, 10:09

Stay away form Wesbank vehicle finance.

My second worst experience with Wesbank.

Traded my vehicle for a new vehicle(Notified 3 month in advance). asked for a settlement letter. received the letter on the 16th for R501000.00 the settlement quote expires on the the 23rd. took delivery of the new vehicle and handed over the old one to the dealer on the 23rd. Dealer only settled the vehicle on the 25th and asked for a new settlement letter. settlement amount increased by R91113 so Wesbank can still take one more month of installments form me. The blatant ******* and greed. i will never again fall their **** smiles and .25% better interest. Please do not fall into their trap. you will almost definitely loose alot more money in the end.

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Replies (1)
WesBank
WesBank's reply05 Sept 2023, 10:15
Official
Dear Gerard van den Bergh
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution