BM
Bathabile M
1 reviews | Active since Nov 2019
30 Jul 2024, 10:58
*********** STAFF AND POOR SERVICE
Poor customer service. *********** staff who pretend to be helping and act like they know what they are doing when they don't. A refund that I was meant to get within 5 business days is taking over a month to be paid back. WesBank doesn't care for their customer in this tough economy.
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Replies (1)
WesBank's replyOfficial
30 Jul 2024, 11:19Dear Bathabile Mahlangu,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Jul 2024, 11:19
Official
Dear Bathabile Mahlangu,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution