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ENGELA E

1 reviews | Active since Aug 2015

18 Sept 2018, 10:28

SPAM by Wesbank - even after a call logged

I've logged a call on 14 August - reference number CRS76442. and yet Wesbank is STILL spamming me. I haven't signed up to receive ANY correspondence from Wesbank - this is against the POPI act. I receive SMS, emails, post - ALL UNWANTED STOP SPAMMING ME!!!

0
Replies (1)
WesBank
WesBank's reply18 Sept 2018, 11:37
Official

Dear ENGE

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS779E8.

Regards,

Annalize Joubert

WesBank Service Resolution